CashPK Privacy Policy

01 Introduction

This Privacy Policy applies to all users of the cashpk platform, accessible at cashpk.vu, including the website and mobile app. When we say "cashpk," "we," "us," or "our" throughout this document, we are referring to the cashpk platform and its operating team.

By registering an account on cashpk, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If anything in this policy is unclear, please reach out to our support team before continuing to use the platform.

This policy should be read alongside the Terms and Conditions, which together govern your use of cashpk in full.

02 What We Collect

cashpk collects information in two main ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (for account registration and age verification).
• Mobile number and email address.
• Account password (stored in encrypted form — never readable by staff).
• Identity documents submitted for verification purposes (CNIC or equivalent).
• Payment account details such as JazzCash number, Easypaisa number, or bank account details used for deposits and withdrawals.
• Any information submitted when contacting customer support.

Information collected automatically:

• Device information — device type, operating system, browser version.
• IP address and approximate location (city/region level).
• Session data — pages visited, time spent, features used, bets placed, games played.
• Cookie data and similar tracking technologies (see the Cookies section below).
• App usage data if you access cashpk through the Android app.

03 How We Use Your Data

The information cashpk collects is used for the following specific purposes:

cashpk does not use your data for any purpose beyond those listed above without first notifying you and, where required, obtaining your consent.

04 Sharing Your Data

cashpk does not sell, rent, or trade your personal data to any third party for marketing or commercial gain. Your data may be shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, and bank partners receive only the transaction data they need to complete deposits and withdrawals. They are not given access to your full account profile.
• Identity verification services: If third-party KYC (Know Your Customer) tools are used to verify your identity documents, they receive only the information needed for that specific check.
• Game providers: Third-party slot and casino game providers may receive anonymised session data to render their games correctly. They do not receive your personal account details or payment information.
• Legal requirements: cashpk may disclose data if required to do so by law, court order, or to protect the platform against fraud, abuse, or illegal activity.

05 Payment Data

All financial transactions on cashpk are conducted in Pakistani Rupees (PKR). Payment channels include JazzCash, Easypaisa, Raast, bank transfer, and other supported mobile wallets and cards. The handling of payment data follows these principles:

• Full payment account credentials (such as complete bank account numbers or wallet PINs) are never stored by cashpk.
• Transaction records — amounts, dates, and transaction reference numbers — are stored as part of your account history for financial accountability and dispute resolution.
• Payment data is transmitted over encrypted connections at all times.
• Withdrawal requests are matched against the account name on record to prevent third-party withdrawals.

06 Cookies

cashpk uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. Cookies are small text files stored on your device when you visit the site or use the app.

Types of cookies used:

• Essential cookies: Required for the platform to function — handling login sessions, keeping you logged in securely, and maintaining your account state during a session. These cannot be disabled.
• Analytics cookies: Used to understand which pages and features are most used, how long sessions last, and where players encounter problems. This data is anonymised and used only to improve the platform.
• Preference cookies: Store your preferences such as display settings and notification choices so you do not have to reconfigure them on each visit.

You can manage non-essential cookies through your browser settings. Disabling cookies may affect the functionality of some platform features. The cashpk app uses equivalent local storage mechanisms that follow the same principles as browser cookies.

07 Data Security

cashpk takes the security of your personal data seriously. The platform employs a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or loss:

• Encryption in transit: All data exchanged between your device and cashpk servers is transmitted over HTTPS using industry-standard TLS encryption.
• Encrypted password storage: Account passwords are hashed using a strong one-way algorithm. cashpk staff cannot read your password under any circumstances.
• Access controls: Only authorised personnel with a specific operational need can access account data, and all access is logged.
• Fraud monitoring: Automated systems monitor for unusual account activity, suspicious login attempts, and patterns consistent with account takeover or fraud.
• Regular security reviews: Platform security is reviewed and tested on an ongoing basis to identify and address potential vulnerabilities before they can be exploited.

08 Data Retention

cashpk retains your personal data only for as long as it is necessary for the purposes described in this policy. In practice, this means:

• Active account data is retained for as long as your account remains open and active on the platform.
• Transaction and betting history is retained for a minimum of five years for financial accountability and dispute resolution purposes.
• Identity verification documents are retained for the period required to fulfil our verification obligations, and securely deleted thereafter.
• Support correspondence is retained for up to two years after the last interaction.
• If you close your cashpk account, your personal data is either deleted or anonymised within a reasonable timeframe, except where retention is required for legal, financial, or fraud-prevention obligations.

09 Your Rights

As a cashpk player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through your account or via the email address in the Contact section below.

• Right to access: You can request a copy of the personal data cashpk holds about you at any time.
• Right to correction: If any of your personal details are inaccurate or outdated, you can request that we update them.
• Right to deletion: You can request that your personal data be deleted. Note that this right is subject to our legal and financial data retention obligations — some records may need to be kept even after account closure.
• Right to restrict processing: You can ask us to pause certain uses of your data while a query or complaint is being resolved.
• Right to opt out of marketing: If you have opted in to promotional communications, you can withdraw that consent at any time through your account notification settings.

10 Minors

cashpk is an adults-only platform. Registration is strictly restricted to individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that a minor has registered an account or submitted personal data, the account will be closed immediately and any associated data will be deleted. If you believe a minor has accessed or registered on the platform, please contact support so the matter can be addressed without delay.

Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms. Our Responsible Gaming page has further guidance on this topic.

11 Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how the platform operates, changes in applicable requirements, or improvements to our privacy practices. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how your data is used, registered players will be notified via email or an in-platform notification. We encourage you to review this page periodically so you are always aware of the current policy. Continued use of cashpk after any update constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information is being handled, you can reach us through the following channels:

• Email: [email protected] (for reference — in-platform live chat is the fastest route for most queries)
• Live Chat: Available 24/7 via the Help section inside your cashpk account.
• FAQ: Common questions about privacy and account data are covered on the FAQ page.

For questions specifically about responsible gaming limits, self-exclusion, or account restrictions, please visit the Responsible Gaming page directly.